Levicom
has a Customer Service Center (TAC) at your disposal
with highly skilled staff, who will provide you with
all the information you need about our range of products,
as well as first-level technical support, such as:
| • |
Personal attention.
|
| • |
Enrollment procedure (registration in the system,
queries, changes, contracts, billing, etc.)
|
| • |
System installation |
| • |
System upgrade |
| • |
Solving basic doubts on the system operation (copy,
cut, paste, import, export, etc.) |
| • |
Our system configuration (password, activation
keys). |
| • |
Guidance on the IMSS registry procedure (technical
datasheet, IMSS responses, agreement, registration
application) |
| • |
Sending of the first transmission proof |
| • |
System manuals (purpose, requirements, basic operations,
error messages, IMSS responses, etc.) |
| • |
System FAQs, among others |
